In today’s fast-paced, ever-changing work environment, effective communication is key to successful leadership. How is your brand/agency fostering transparent, two-way communication to help teams stay aligned and feel supported in their goals?
Fostering transparent, two-way communication is critical for building trust, maintaining alignment, and driving performance. It is essential for teams to understand the objectives then prioritize and execute. Strong organizations can support their team’s potential for success in several ways.
- Establish clear expectations while being transparent in goal setting & tracking
- Define specific behaviors that are supported by proven techniques that lead to successful outcomes
- Communicate clearly and directly with the right “why” – context and perspective help people buy-in
- Leverage publicly visible dashboards and scorecards to create shared accountability
- Encourage feedback and questions to avoid miscommunication
- Follow up and provide timely feedback with recurring one-on-ones, team meetings, and detailed documentation – open discussions, not just status updates
- Provide support and resources
- Listen to the needs of the team to identify where resources are lacking
- Be available and follow through – make sure the team knows you are there for them and you do what you say you are going to do
- Run continuous training sessions and encourage participation
- Recognize and reward key contributions and performance
- Ensure that expected behaviors are aligned with incentives and compensation models
- Foster healthy competition – win in the arena, support your teammates
- Celebrate! Innovare celebrates all company and individual milestones publicly through VITALS tags that highlight culture expectations
- Lead by example
- Demonstrate accountability and integrity while modeling a strong work ethic
- Leaders should openly share decisions, admit missteps, and seek feedback to set the right tone
- Be flexible in understanding everyone’s level of confidence and capability
- Create a culture of growth and development where the team is engaged in becoming better each day
- Support the importance of personal and professional lives
- Continue learning and showcase a #keepgoing mindset’
Author
Michael R. Ricciardi,
Co-Founder/Managing Partner
Innovare Media